Chatbot Consulting
A chatbot is only as good as its requirements and the rules it runs under. I help define both, from the first use case to compliant operation.
Typical engagements
- Requirements: use cases, conversation flows and handover to people
- Governance: ownership, quality checks and monitoring
- GDPR: data minimisation, retention and processor agreements
- Operation and continuous improvement
Let's talk about your project
Available for interim mandates and project consulting in Germany, Austria, Switzerland, Belgium and the Netherlands.